Who we are
Pointpal are customer connectivity experts. We provide nimble and affordable marketing solutions, to retailer and brands, across the Asia Pacific region.
We understand the challenges that bricks and mortar retailers face and the increasing threat to their livelihood from online and digital retailers.
Pointpal offer a range of flexible solutions that allow retailers and brands to unlock their data, connect with their customers and make smarter business decisions.
We have created solutions for brands like Oporto, Subway, Stella Artois, Bakers Delight, Weight Watchers and Bauer Media.
Brands improving customer engagement with Pointpal include:
Engage your customers and develop a one-to-one relationship with them using the Pointpal Connect platform. Target specific segments with mobile promotions or encourage purchase when customers enter specific locations – right time, right place right offer targeting reduces wastage and accelerates response rates.
Pointpal can deliver your brand or business additional insights around behavioural, location and demographic data. Use these real-time insights to create new campaigns to say thank you to your most loyal customers or encourage lapsed customers to re-engage.
Customer empathy is the new black. Customers are now controlling the relationship, so reward them for choosing your brand with the right program. It might be as simple as offering stamps, coupons or points or be more complex like priority order & pay. Pointpal will deliver the right strategy for your business and build the right solution for your customers.
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Our Technology Platforms & Partners include:
Salesforce.com | AWS | Streethawk | RewardCo | BeatTheQ | e-coffeecard | PassKit | Bluecats